Ultimate Charters ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.

What we collect

Booking details — name, contact details, group size, charter date and dietary requirements you provide when enquiring or booking.
Payment information — handled by our booking provider (FareHarbor) and payment processor; we do not store card details on our website.
Website data — limited analytics about how visitors use the site, used to improve content.
Newsletter — your email address, only if you sign up.

How we use it

To respond to enquiries and run your charter
To send booking confirmations and reminders
To send occasional fishing reports and offers (only if you've opted in)
To meet our legal and safety obligations as a charter operator

Sharing

We don't sell your information. We share it with:

FareHarbor — our booking system provider
Klaviyo — our email marketing platform (only if you've subscribed)
Authorities if required by law

Your rights

You can ask us what personal information we hold about you, correct it, or ask us to delete it. Email bookings@ultimatecharters.co.nz or call 0800 262 844.

Cookies

Our site uses minimal cookies — mostly for analytics. The FareHarbor booking flow uses its own cookies on its own domain to keep your booking session active.

Updates

We may update this policy from time to time. The "last updated" date at the top of this page reflects the latest version.